FAQ:
Q: How will I know my purchase has been confirmed and when will I receive my item?
A: An email confirmation will be sent to enduser and delivery of the item will
be within 2 to 3 working days. For urgent deliveries, please contact Charlene or Mun Yee or call us @ 6778 6822
to expedite delivery.
Charlene's email: charlene@aitbiotech.com
Mun Yee's email: munyee@aitbiotech.com
Q: Is the online shop only for direct purchase?
A: No. The online shop can also be used to generate a quotation for company/institute.
The confirmation order can be used to generate a PO, as there is a confirmation
order number. Upon receipt of PO by AITBIOTECH, the product will be sent with PO
number stated on the invoice.