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FAQ:
Q: How will I know my purchase has been confirmed and when will I receive my item?
A: An email confirmation will be sent to enduser and delivery of the item will be within 2 to 3 working days. For urgent deliveries, please contact Charlene or Mun Yee or call us @ 6778 6822 to expedite delivery.

Charlene's email: charlene@aitbiotech.com

Mun Yee's email: munyee@aitbiotech.com

Q: Is the online shop only for direct purchase?
A: No. The online shop can also be used to generate a quotation for company/institute. The confirmation order can be used to generate a PO, as there is a confirmation order number. Upon receipt of PO by AITBIOTECH, the product will be sent with PO number stated on the invoice.